Terms & Conditions

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Terms and Conditions

These Terms and Conditions (the “Terms and Conditions”) govern the use of www.shilohcoffeesupply.com (the “Site”).This Site is owned and operated by Shiloh Coffee Supply LLC.This Site is an ecommerce website.

By using this Site, you indicate that you have read and understood these Terms and Conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our Site is the property of Shiloh Coffee Supply LLC and the Site’s creators.This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Acceptable Use

As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

  • Haras or mistreat other users of our Site;
  • Violate the rights of other users of our Site;
  • Violate the intellectual property rights of the Site owners or any third party to the Site;
  • Hack into the account of another user of the Site;
  • Act in any way that could be considered fraudulent; or
  • Post any material that may be deemed inappropriate, fraudulent, or offensive.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Accounts

When you create an account on our Site, you agree to the following:

  • You are solely responsible for your account and the security and privacy of your account, including passwords, links or any other similar method of accessing your account or sensitive information attached to that account; and
  • All personal information you provide to us through your account is up to date, accurate, and truthful and you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of goods

These Terms and Conditions govern the sale of all goods available on our Site.These Terms and Conditions apply to all the goods that are displayed on our Site at the time you access it. This includes all products listed as being out of stock or custom ordered.All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary.If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid.You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Payments

We accept the following payment methods either on our Site or through our payment provider: Credit Card and Bank Draft.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

All sales are final. No refunds or returns will be accepted.

If you cancel or reverse your payment, your order will not be processed and shipped. If your order has already been shipped, and it is not returned in the same condition it was shipped in, then the warranty is voided on that good, and you owe us the full balance of the order.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered through one of the following methods: UPS, US Postal Service, or a LTL Freight Company of our choosing.

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances.

You may or may not be charged for the delivery of certain goods you purchase on our Site.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Consumer Protection Law

Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation.These Terms and Conditions will be read subject to the mandatory provisions of that legislation.If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability

Shiloh Coffee Supply and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site or of any goods purchased from the Site or from Shiloh Coffee Supply.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Shiloh Coffee Supply and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site, your use of any goods purchased from Shiloh Coffee Supply or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the State of Texas.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions.All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

972-598-9110

support@hopecoffee.com

10720 Miller Road, STE 104, Dallas, Texas 75238

Effective Date: January 1, 2024

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