Payment Policy
Shiloh Coffee Supply accepts bank drafts (no fee) and credit cards (3% convenience fee). An invoice link will be sent to your email with the payment option you selected. Your order will ship once payment has cleared. Please note that all sales are final—no refunds or returns will be accepted.
Lead Time Policy
When you order a Fracino espresso machine from Shiloh Coffee Supply, it takes about 8–12 weeks to arrive. The process includes a 30-day manufacturing lead time, followed by 30 days for air freight shipping, customs clearance, delivery to their Dallas distribution center, and final shipment to you.
Shipping Policy